COURSE

Live Ops and Retention

€187.00

Plan the weeks after launch. Build a calendar, a comeback hook, and a way to read whether players return.

SKU: MGD-C10 Category:

About

Plan the weeks after launch. Build a calendar, a comeback hook, and a way to read whether players return. Across about 12 hours you will name the first week you will actually support, plan four weeks of small updates, choose the retention number you will watch, and write patch notes a player can skim.

Intermediate · 12 hours · Live Ops

Curriculum

Module 1 · After launch

  1. Name the first week you will actually support
  2. Choose one reason a player should return tomorrow
  3. Write who answers player messages
  4. Set a limit on what you will change live

Module 2 · Calendar

  1. Plan four weeks of small updates
  2. Place a comeback reward
  3. Leave a week with no event
  4. Mark the dates a store review could slip

Module 3 · Reading return

  1. Choose the retention number you will watch
  2. Separate a content problem from a bug
  3. Write one change the number suggests
  4. Decide what would prove the change worked

Module 4 · The next patch

  1. Write patch notes a player can skim
  2. List the risks of the change
  3. Prepare a rollback
  4. Review the week with the team
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